iPhone designed to milk cash out of its owners through battery replacement program - Foundation for Consumer and Taxpayer Rights upset with AT&T and Apple
Madhu Gandotkar
Jul. 9, 2007

Neither Steve Jobs not AT&T should have allowed this to happen. iPhone is turning out to be a flop of first degree especially with ethics in selling the same in question.

A consumer advocacy group has expressed outrage over Apple Inc.'s battery replacement program for the iPhone, while developers and hackers are trying to figure out ways they could expand the capabilities of the hot new gadget.

The hybrid cell phone, iPod media player, and wireless Web-browsing device launched with much fanfare on June 29.

On the same day, the Foundation for Consumer and Taxpayer Rights fired off a letter to Apple and AT&T Inc., the cell phone's exclusive carrier, complaining that customers were being left in the dark about the procedure and cost of replacing the gadget's battery.

The iPhone's battery is apparently soldered on the inside of the device and cannot be swapped out by the owner like most other cell phones.

Apple spokeswoman Jennifer Hakes said on Thursday that the company posted the battery replacement details on its Web site last Friday after the product went on sale.

Users would have to submit their iPhone to Apple for battery service. The service will cost users $79, plus $6.95 for shipping, and will take three business days.

Simply put, you need two iPhones to make sure you have a cell phone all the time.

Shame on Apple and At&T!

iPhone designed to milk cash out of its owners through battery replacement program - Foundation for Consumer and Taxpayer Rights upset with AT&T and Apple
Madhu Gandotkar
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