Young women employed at call centres get trained in self defense against American and European verbal abusers and Indian rapists and murderers
Anita Zaveri, New Delhi
Aug. 7, 2006

Young women employed at call centres in and around the capital are to get training in self-defence in the wake of two murderous assaults on female employees in Bangalore.

The Call Centre Association of India (CCAI) has decided to take pre-emptive steps to address security concerns affecting the business process outsourcing (BPO) units that in many ways symbolize the country's success story.

CCAI officials say they would soon start training their female employees in unarmed combat.

"The security of our employees has always been our top priority. We have decided to start self-defence classes for them," said Deepak Kapoor, chief spokesperson of CCAI. He did not specify when the training would begin.

According to media reports, young women employed at call centres in and around the capital are to get training in self-defence in the wake of two murderous assaults on female employees in Bangalore.

The Call Centre Association of India (CCAI) has decided to take pre-emptive steps to address security concerns affecting the business process outsourcing (BPO) units that in many ways symbolize the country's success story.

CCAI officials say they would soon start training their female employees in unarmed combat.

"The security of our employees has always been our top priority. We have decided to start self-defence classes for them," said Deepak Kapoor, chief spokesperson of CCAI. He did not specify when the training would begin.

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